Cancellation & Refund Policy

Cancellation and Refund Policy

This policy governs the terms and conditions for cancellations and refunds related to courses, event registrations, and exhibition stall bookings.

Important: Membership fees are strictly non-refundable and non-cancellable under any circumstances.

1. Course, Event & Exhibition Stall Cancellation

Participants may cancel their course enrollment, event registration, or exhibition stall booking by sending a written request to [insert official email address].

Courses:
Cancellation requests must be submitted at least 7 days prior to the course start date to be eligible for a refund.
No refunds will be issued for cancellations made less than 7 days before the course start date or after the course has commenced.

Events:
Event registration cancellations must be made at least 10 days before the scheduled event date.
No refunds will be provided for no-shows or cancellations made after this deadline.

Exhibition Stalls:
Exhibition stall cancellation requests must be submitted at least 15 days before the event date to be eligible for a partial refund (subject to administrative deductions).
No refunds will be provided for cancellations made within 15 days of the event or for no-shows on the event day.

2. Refund Policy

Refunds for course enrollments, event registrations, or exhibition stall bookings will only be issued under the following conditions:

• Duplicate payment made in error (with valid proof).
• Technical error during payment or registration (subject to verification).
• Cancellations made within the respective timelines mentioned above.
• Exceptional cases, at the sole discretion of the management.

Refund requests must be submitted in writing to finance@itsindiaforum.com within 7 days of payment and must include:

• Proof of payment
• Reason for refund
• Bank account details (if applicable)

3. Processing of Refunds

Approved refunds will be processed within 15 business days via the original payment method.
Any applicable bank charges or administrative fees will be deducted from the refund amount.

4. Non-Transferable

Course enrollments, event registrations, and exhibition stall bookings are non-transferable without prior written approval.

5. Force Majeure

No refunds shall be issued for cancellations caused by events beyond our control, including but not limited to:

• Natural disasters
• Government orders or regulations
• Public health emergencies (e.g., pandemics)
• Political unrest or civil disturbances

However, the organization may, at its discretion, offer the option to transfer the registration or stall booking to a future event or date.