Shipment and Delivery Policy
This policy outlines the shipment and delivery terms applicable to courses, event registrations, exhibition stall bookings, and membership services.
1. Courses (Online/Offline)
- For online courses, all relevant materials (access credentials, joining links, digital resources) will be delivered via email within 48 hours of successful payment.
- For offline/in-person courses, details including venue, schedule, and materials (if any) will be shared via email at least 5 days prior to the start date.
- No physical shipment is involved unless expressly stated.
2. Event Registrations
- Upon successful registration and payment, participants will receive an email confirmation along with event details, QR code/pass, and schedule within 48 hours.
- Physical entry passes (if applicable) will be issued at the venue upon verification.
- No shipment is required unless otherwise mentioned.
3. Exhibition Stall Booking
- Once booking and payment are confirmed, stall allocation details (layout, number, guidelines) will be emailed within 5 business days.
- If applicable, physical exhibitor kits or welcome materials will be handed over at the event venue during the designated exhibitor check-in.
- Any logistics (e.g., material transport, setup) must be coordinated directly with the event organizer.
4. Membership (Patron/General)
- Upon approval and payment, members will receive a digital membership certificate, confirmation letter, and welcome materials via email within 5 working days.
- If a physical membership kit or welcome pack is part of the membership tier, it will be dispatched within 10 business days via a standard courier service. A tracking number will be shared once dispatched.
- Delivery timelines may vary depending on the member’s location.
